Terms & Conditions

Welcome to FITTXPERTS Fitness Services. By booking a session, class, or program with us, you agree to the following terms and conditions:

1. Bookings & Payments

All bookings must be made through our official calendar, website, or WhatsApp.

Payment (if applicable) must be completed before sessions begin.

Free demo classes are subject to trainer availability and limited to new clients/societies.

2. Cancellations & Rescheduling

Sessions can be rescheduled with at least 12–24 hours’ notice.

Missed classes (without notice) will not be refunded or carried forward.

In the rare case of trainer unavailability, we will provide a replacement or reschedule.

3. Refunds

Once a program/package is purchased, it is non-refundable.

Refunds will only be considered in exceptional cases at the discretion of FITTXPERTS management.

4. Health & Safety

Clients must disclose any medical conditions, injuries, or limitations before starting.

Participation is at the client’s own risk; FITTXPERTS is not liable for injuries arising from undisclosed conditions or non-compliance with trainer instructions.

In case of discomfort during sessions, clients should immediately inform the trainer.

5. Program Commitment

Results depend on consistency, effort, and following guidance on workouts and nutrition.

Progress tracking will be done regularly, but guarantees cannot be provided.

6. Privacy & Data

Client information will be used only for scheduling, coaching, and communication.

We do not share personal data with third parties without consent.

7. Online Coaching

Clients must ensure a stable internet connection for virtual sessions.

Video form checks and progress assessments require client cooperation (sharing videos/images when requested).

8. Corporate & Society Programs

Contracts with societies/companies will have additional agreed terms (number of sessions, duration, payment cycles).

Attendance and participation are the responsibility of the society/organization.